Responsible Social Gameplay

Last updated: April 25, 2026

1. Purpose

Blackjack21.xyz is a social casino entertainment platform designed for fun. We are committed to providing tools and resources to help users manage their play and recognise when it may be becoming a concern.

2. User Controls

Users may set voluntary limits on their account at any time via the Limits & Safety page. Available controls include:

  • Session time limits;
  • Daily SC wagering limits;
  • Cool-off periods (24 hours or 7 days);
  • Indefinite self-exclusion;
  • Account closure (contact support).

3. Self-Exclusion

A self-excluded user will be blocked from accessing the dashboard, playing games, claiming bonuses, making purchases, crediting AMOE entries, and requesting redemptions for the duration of the exclusion, except as legally required to process pending eligible redemptions submitted before exclusion.

Self-exclusion requests are generally irreversible for the selected period. To request review of a self-exclusion after the period ends, contact legal@blackjack21.xyz.

4. Recognising Problem Behaviour

Signs that play may be becoming a concern include:

  • Spending more time or money than intended;
  • Chasing losses or trying to “win back” what was spent;
  • Neglecting responsibilities or relationships due to gameplay;
  • Feeling anxious, irritable, or preoccupied with the platform;
  • Borrowing money or selling assets to fund gameplay.

5. Help Resources

If you are concerned about your own or someone else's gaming behaviour, free and confidential support is available:

6. Prohibited Circumvention

Users may not create new accounts, use another person's account, or use VPN or proxy tools to circumvent any account restriction, cool-off period, or self-exclusion. Violations may result in permanent account closure and forfeiture of balances.

7. Disclaimer

Blackjack21.xyz does not provide medical, financial, or mental health advice. This platform is for entertainment only. Users concerned about gambling-like behaviour should seek assistance from the resources listed above or a qualified professional.

8. Contact

For responsible gameplay requests or account restrictions: legal@blackjack21.xyz